Setting up your site is a short run of questions, one to a screen. Your answers build the site, and then you launch it.
The questions
- What your shop is called. It becomes the name on your site, in the browser tab and at the top of every email your customers get.
- What kind of shop it is. This fills in your opening hours, a starter menu and your logo, and puts you on your team as the first person customers can book.
- When you're open. The week arrives filled in from your trade. Change any day that isn't right.
- Whether a booking confirms itself. Either it's confirmed the moment it's made, or it waits as a request until you accept it.
- Whether customers get a text reminder too. Yes ticks the reminder box on your booking form for them, and they can untick it. No leaves it for them to tick. Texts come out of your SMS credit, and your trial includes the first month's, so the box is there from the start (see SMS reminders and credits).
The last screen lists your answers, and pressing one takes you back to change it. Then you launch, and your site is live at its own address on rantevo.com.
You can change the answers later too: the name under Settings → Business, your hours under Settings → Hours, and the last two under Settings → Booking.
Before you share the link
What your trade filled in is a starting point, and the setup guide in the corner of your admin lists what is still missing. Four things are worth a look first.
Your business details. Go to Settings → Business. Fill in your address, phone number and contact email. The contact email is the one people most often forget, and it is what your customers see when something goes wrong on your site, so it should be a mailbox you actually read.
Check your timezone there too. It was taken from the device you set up on, and everything else in Rantevo is calculated from it: your opening hours, when reminders go out, which day a booking lands on. If the timezone is wrong, every one of those is wrong in the same direction.
Your services. The starter menu is our guess at your trade, prices included. Go to Services and make it yours: one entry for each thing a customer can book, each with a name, a duration and a price. The duration is what reserves time in your calendar, so make it the real end-to-end time, including anything you do after the customer leaves. There is more detail in Add and edit your services.
Your team. You're already on it. Go to Team to add anyone else who takes bookings, then assign services to each person. A service nobody is assigned to cannot be booked, which is the most common reason a new site shows no available times.
Your opening hours. They're under Settings → Hours. Then check each person's own hours under Team. Someone can work a subset of your opening hours, and the times offered to a customer are the overlap of the two.
Try it yourself
Open your site with View site in the top right of the admin and book something yourself. It takes a minute and it is the only way to see what your customers see. Check that the service you expect appears, that the times look right, and that the confirmation email arrives.
When that works, you're ready to share your booking link.